Frequently Asked Questions
Everything you need to know about our Western-inspired collections.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that custom-made or final sale items are not eligible for return.
How do I determine my correct size?
Each product page includes a detailed sizing chart. Since our ranch-wear often features a traditional fit, we recommend measuring a similar garment you own to ensure the perfect match.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
Where are Diamond Cross Ranch products manufactured?
We take pride in our heritage; our apparel is designed with quality in mind, sourcing premium materials and working with ethical manufacturers to ensure every piece lasts for years on the range.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may cancel or modify your order within 1 hour of placement by contacting our customer support team.